Frequently Asked Questions
Everything you need to know about your Maeving experience.
What is the standard shipping timeframe?
We offer standard shipping which typically takes 3-5 business days for domestic orders. International shipping times vary by location but generally arrive within 7-14 business days.
How do I initiate a return or exchange?
You can return any unworn items with original tags within 30 days of purchase. Simply visit our online portal to generate a prepaid shipping label and select your preferred refund method.
What materials are used in Maeving garments?
We prioritize sustainability and quality, utilizing organic cotton, recycled polyester, and ethically sourced wool to ensure every piece is both durable and eco-friendly.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.
How can I find my perfect size?
Each product page includes a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a relaxed fit or contacting our style team for advice.
Can I track my order in real-time?
Yes, once your order ships, you will receive a confirmation email containing a tracking number and a link to follow your package's journey to your doorstep.